Physiotherapy Covered by Insurance & SHA
We make accessing physiotherapy easy. Stellar Physio is a registered provider with major insurance companies, corporate partners, and the Social Health Authority (SHA) in Kenya.
How SHA Works
If you are registered with the Social Health Authority (SHA), your physiotherapy sessions can be covered. Here is how the process works at Stellar Physio:
- Step 1: Bring your SHA card and a valid ID to your appointment.
- Step 2: Our reception team will verify your coverage status in the SHA portal.
- Step 3: We will process the pre-authorization (if required by SHA).
- Step 4: You only pay the co-payment amount, if applicable.
Private Insurance
We work directly with leading insurance providers to ensure a smooth claiming process. To use your private cover:
- You must obtain a referral letter from your doctor (if required by your insurer).
- Bring your insurance card and a valid ID.
- We will submit the invoice directly to your insurer.
- Any excess or co-payment will be settled at the clinic.
Medical Insurance Providers
We are proud to partner with Kenya's leading medical insurers. If your provider is not listed here, please contact us to confirm.
Corporate & Institutional Partners
We provide dedicated physiotherapy and wellness services to employees and members of the following organizations and clubs.
Documents Required for Claiming
1. ID or Passport
Required for identity verification at the reception.
2. Insurance/SHA Card
A valid, active medical card for you or your dependents.
3. Doctor's Referral
Required by certain insurance providers before physiotherapy.