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Stellar Physio

Patient Journey

What to Expect When You Visit

From your first message to your last session — here's exactly how the process works at Stellar Physio.

Step 1

You Get in Touch

Book online, call, or WhatsApp your nearest branch. Tell us your name, contact details, and a brief description of what's going on — that's all we need to get started.

Step 2

We Confirm

Our team reaches out within a few hours to lock in your appointment time and answer any questions. You'll receive a reminder before your visit.

Step 3

Your First Visit

Plan for a 60-minute assessment. Bring your ID, insurance card (if applicable), any relevant medical reports, and comfortable clothing. We'll take a full history, examine you, explain our findings, and usually begin treatment the same day.

Step 4

Your Treatment Plan

You'll leave knowing your diagnosis, how many sessions are recommended, what happens at each, and what you can do at home. We'll also give you an estimated timeline for recovery.

Step 5

Progress Reviews

At every session we check how you're responding and adjust the plan as needed. Milestones are reviewed regularly to make sure you're progressing toward your goals.

Step 6

Discharge or Maintenance

When you've reached your goals, we transition you to a self-management plan — home exercises, lifestyle advice and periodic check-ins. For ongoing needs, we offer maintenance sessions and package options.

Ready to Start Your Journey?

Book your first appointment today — we'll take it from there.

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