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Patient Journey
From your first message to your last session — here's exactly how the process works at Stellar Physio.
Step 1
Book online, call, or WhatsApp your nearest branch. Tell us your name, contact details, and a brief description of what's going on — that's all we need to get started.
Step 2
Our team reaches out within a few hours to lock in your appointment time and answer any questions. You'll receive a reminder before your visit.
Step 3
Plan for a 60-minute assessment. Bring your ID, insurance card (if applicable), any relevant medical reports, and comfortable clothing. We'll take a full history, examine you, explain our findings, and usually begin treatment the same day.
Step 4
You'll leave knowing your diagnosis, how many sessions are recommended, what happens at each, and what you can do at home. We'll also give you an estimated timeline for recovery.
Step 5
At every session we check how you're responding and adjust the plan as needed. Milestones are reviewed regularly to make sure you're progressing toward your goals.
Step 6
When you've reached your goals, we transition you to a self-management plan — home exercises, lifestyle advice and periodic check-ins. For ongoing needs, we offer maintenance sessions and package options.
Book your first appointment today — we'll take it from there.
Book Appointment